Return Policy
Thank you for shopping at Dhanvi Intimates.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Definitions
For the purposes of this Return and Refund Policy:
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Dhanvi Intimates, Door No 2, RR Compound, Amarjothi Nagar, Samundipuram West.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to Dhanvi Intimates, accessible from dhanviintimates.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 10 days without giving any reason for doing so.
The deadline for cancelling an Order is 10 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
By email: online@dhanviintimates.com
By visiting this page on our website:
By phone number: 9751356000
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
- The Goods were purchased in the last 10 days
- The Goods are in the original packaging
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us.Before sending Goods back you should inform Us. You should send the Goods at the following address:
Dhanvi Intimates,
Door No 2, RR Compound,
Amarjothi Nagar,
Samundipuram West,
Tiruppur - 641603
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and track able mail service.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: online@dhanviintimates.com
By visiting this page on our website:
By phone number: 9751356000